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The ISO 9000 Consulting Process


The secret of successfully implementing a quality management system is communication and interpretation. Cavendish Scott consultants utilize their many years of experience to ensure that the processes developed exactly meet the needs of not just the standard but of the business where it is being applied.

This is achieve by working closely with key personnel and process owners, understanding the need, then documenting those needs into formal procedures.

There are many horror stories of businesses creating over-designed, cumbersome and paper intensive systems. Cavendish Scott consultants will not allow this to happen. By understanding both the business and the standard's requirements only the minimum processes needed for control will be implemented.

ISO 9000 2000 Consulting Process Map

Our clients are our success

We started ISO 9000 on our own but found we were over designing the system. Cavendish Scott helped us focus on the fundementals of both the standard and our business.

GTS, Concord, NH

Our first mistake was not to use Cavendish Scott initially. Our first consultants did not understand our needs, they left us with pages and pages of worthless documents - we ended up throwing it out. Cavendish Scott were able to come in, design us a simple and effective solution and get us registered in just 3 months.

SalvageData, Stamford, CT

As a busy and profitable company, we wanted to ensure that we were keeping our quality system in shape and continuing to benefit from our systems. That's why we use Cavendish Scott to carry out our internal auditing. They remain objective, efficient and effective.

DTi, Southborough, MA