England was the country that nurtured the development of BS 5750 and BS 7750, early and important precursors to ISO 9001 and ISO 14001. It was there that businesses grew comfortable with the concept of formalized management systems. And it was in England that Cavendish Scott was formed in 1985 to help businesses implement and benefit from these systems.
Firmly rooted in England, Cavendish Scott expanded to the United States in early 1994 setting up home in Massachusetts, New England. Here, the objective remained the same: to help American businesses implement formalized management systems and realize their benefits.
At Cavendish Scott, we believe that helping a company implement a quality or environmental standard is not simply about earning certification.
Our expertise extends across the full range of quality and environmental standards including ISO 9001:2015, ISO 14000, AS 9100, ISO 13485, CE Mark and across all industry sectors including manufacturing, medical, automotive and aerospace. Our client list is extensive, over 1000 successfully registered clients, ranging from a 4 person machine shop to Fortune 500
Working closely with clients, we take a practical approach: we design systems that improve efficiency and meet the needs of the client, not just the standard. We keep systems and documentation as simple and accessible as possible, and we provide hands-on familiarization and training. Knowing how important ownership is to the process, we involve all key personnel in decisions and design, whether we write the documentation or we simply fine-tune what the client generates. The close relationship that our consultants build with clients also provides the ideal environment to learn more about the standards being implemented, something which just cannot be taught from books or seminars.
Our strength is our people, and our reputation comes from the standards they have set in quality and environmental systems consulting. At Cavendish Scott, we employ a full time staff rather than rely upon subcontractors. We hire capable consultants with a high level of expertise in the appropriate standards with hands-on experience in implementing standards within different industry sectors. All consultants receive registered auditor training.
Consultants undergo rigorous internal training and all undergo formal certified auditor training. Because standards are constantly evolving, consultant training never ends: our continuous training approach helps consultants deal with the ever emerging variants of the standards and the implementation of these standards into different business sectors.
Cavendish Scott makes use of the latest hardware, software and communication technology available. All consultants are provided with technology training to maintain efficiency and ensure that clients can always stay in contact.
The Team Approach
Teamwork is the secret to a successful quality or environmental management systems implementation. When we assign a consultant to a project, that consultant does not come alone. He or she is backed by the entire Cavendish Scott consulting team. Not only does the team provide additional input to a project, they are also available at times when the client’s own consultant may be unavailable to answer a question.