What is ISO 9001:2015
ISO 9001:2015 is the international standard that specifies requirements for a Quality Management System (QMS). As the most popular standard in the 9001 series, it is the only standard in the series that an organization can certify to (although this is not required). The standard is based on several quality management principles including a strong customer focus, the use of risk management, the motivation and implication of top management, a process approach and continual improvement.
Who Should Use ISO 9001
Organizations looking to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements will benefit from implementing the standard. ISO 9001:2015 can apply to any organization, regardless of size or industry. More than one million organizations from more than 170 countries have applied the ISO 9001 standard requirements to their QMS.
What Are the Benefits of ISO 9001
ISO 9001:2015 aims to provide a practical and workable QMS for improving and monitoring all areas of your business.
Achieving the ISO 9001 certification is not about establishing a set of procedures that are complicated and difficult to manage. The aim is to provide a workable management system that is suitable for your organization, that, with the right support and the knowledge of your employees, you will create a system that will bring improvements to all areas.
Through the implementation process, the standard will help to focus on the important areas of the business and improve efficiency and provide a sound foundation, leading to increased productivity and profit. This in turn will improve your customer acquisition and retention.
Some of the main benefits of ISO 9001 certification include:
- Suitable for both small and large organisations
- Better internal management
- Less wastage and non-conformance’s
- Increase in efficiency, productivity and profit
- Improved customer retention and acquisition
- Consistent outcomes
- Globally recognized standard
- Compatible with other ISO standards
How Do I Get Started with ISO 9001
When determining how to get started it is important to look at your internal resources. Do you have anyone on your team that knows the standard and can implement its criteria properly? If not, you may want to consider reaching out to an experienced consultant who can assess your organization and systems to determine what is needed for an effective implementation. Contact us.
If you are working towards the standard a copy of ISO 9001:2015 can be purchased here.
For our Massachusetts clients, State funding is available to help with ISO 9001 2015 training.